Shipping Information

This shipping policy applies to orders placed within the United States (USA). By placing an order through our store, you acknowledge and agree to the guidelines outlined below.

Domestic Shipping Rates and Estimates:

We offer free shipping within the USA.

Delivery Locations:

We currently ship to the USA and the following countries:

Delivery Times:

- Handling Time:
Orders are processed within 1-2 business days before shipping, Monday through Friday, excluding public holidays.

Transit Time:

- United States, United Kingdom, Canada, Australia, New Zealand**
- Premium Shipping : 4-12 business days
- Free Shipping : 7-21 business days

- Europe
- Premium Shipping: 7-21 business days
- Free Shipping: 15-41 business days

- Asia
- Premium Shipping: 11-28 business days
- Free Shipping: 16-45 business days

- South America
- Premium Shipping : 11-28 business days
- Free Shipping: 16-45 business days

Change of Address:

Once your order is in transit, we cannot change the delivery address. If you need to change your address, please contact us within 24 hours of placing your order at Contact@zfoldpro.com.

Cancellations:

You may cancel your order before it has been dispatched. If it has already been dispatched, please refer to our refund policy.

Tracking:

All orders come with a tracking number once shipped. You will receive an email notification with the tracking number. Please allow 48 hours for the tracking information to update. If you haven’t received your order within 7-21 days after receiving your shipping confirmation, please contact us with your name and order number, and we will assist you.

Damaged Parcels:

If your package is damaged during transit, please refuse the package from the courier if possible, and contact our customer service. If the package was delivered in your absence, contact customer service for further assistance.

For any further questions, feel free to contact us:

Z FOLD PRO
Email: Contact@zfoldpro.com
Address: 1014 W 36th St, Baltimore, MD 21211, USA